Privacy Policy
Last updated 12 November 2026
1. Who this policy covers
The Wandertrift Visa Partner Hub is a business-to-business workspace for travel agencies that work with Wandertrift Travel & Tours. This policy explains what we collect from partner agencies and their authorised users, and how that information is handled inside the hub.
2. Information we collect
Agency registration details you provide — registered agency name, business or trade name, business address, contact person, email address, mobile number, business registration number, business registration documents and, where applicable, DOT accreditation details. We also record account activity such as sign-ins, invitations, approvals and changes made inside the hub.
3. How we use it
To verify that your business is a legitimate travel or tours agency, to open and maintain your partner account, to manage your team's access, to provide the visa assistance services your agency requests, and to meet our own record-keeping and compliance obligations.
4. Who can see your information
Your agency records are visible to authorised users of your own agency and to designated Wandertrift administrators. Agencies are separated from one another: a partner agency cannot view another partner agency's records. Access is checked on the server for every request, not only in the interface.
5. Document storage
Business registration and accreditation documents are stored in private storage. They are not publicly accessible and are opened through time-limited access links issued to authorised users only.
6. Retention and deactivation
Records are retained for as long as your agency maintains a partner account with Wandertrift, and afterwards for as long as required for legal, tax and compliance purposes. If your agency is suspended or closed, access is revoked while retention obligations are met.
7. Your choices
You may request a correction to your agency's contact details at any time from Agency Settings, or by contacting your Wandertrift account manager. Requests to close an agency account are handled by Wandertrift administrators.
8. Contact
Privacy questions about the partner hub can be raised with Wandertrift Travel & Tours through your usual account contact.